FREQUENTLY ASKED QUESTIONS
The indicated price in our e-shop includes Lithuanian VAT taxes. When ordering goods from outside the European Union, customers will have to pay additional fees according to the requirements of their country.
Shipping in Lithuania takes 1-3 business days, unless otherwise stated with the product. Sending abroad depends on your country, but it usually takes 3-7 business days. We only use courier services to the door, so shipping is the fastest way.
Within 14 days of receiving the item, you can return an unused item in new condition in the original packaging. Please note the package leaflet, if you want to return or replace the item, put the package leaflet in the return package. Upon receipt of a healthy parcel, we will refund you the full price of the product or send you the item you need. Customers will be responsible for the initial shipping and return charges unless our customer service department determines that we are at fault for an order error or product shortage.
15% applies to returns from any non-EU country. replenishment fee.
Company code: 305653677
Adress: Kapsų g. 22-54, LT-02166 Vilnius